Membership:
Each member is only allowed to use one contact number linked to one account to
make bookings.
A) Payment
All payments are strictly non-refundable, non-exchangeable, and
non-transferable.
B) General Terms
Package effective on first day use.
All bookings, cancellations, and class changes must be made within the
required time frame: 12 hours prior for AM classes, 4 hours prior for PM
classes. Bookings made within 30 minutes of class start time are final and
cannot be canceled.
Refunds will be automatically given for cancellations that adhere to
terms. No refunds will be given for cancellation past the above mentioned
deadlines or no shows.
The package must be activated within 60 days of purchase. If not activated
within this period, it will be considered as lapsed, and no credits will
be issued.
Members are entitled to a specified number of credits as per the selected
packages and expiry period.
Prices and package details are subject to change without prior notice.
Airsense Studio reserves the right to terminate the package purchased of
any member found in violation of studio policies or disruptive behaviour.
Said members shall not be entitled to any refunds and be blacklisted from
Airsense Studio.
C) Class Package
All classes are subject to availability, advanced booking is advised to
secure desired slots.
All classes must meet the required minimum number of participants for
class to proceed.
All bookings, cancellations, and class changes must be made within the required time frame: 12 hours prior for AM classes, 4 hours prior for PM classes. Bookings made within 30 minutes of class start time are final and cannot be canceled.
All class schedules are subject to change and Airsense Studio will provide
notice of any modifications via email.
Members are entitled to a specified number of credits as per the selected
packages and expiry period.
Please be punctual for class to minimise interruptions.
Proper attire with suitable exercise clothing must be worn during classes
for safety and hygiene purposes. Socks are also advisable.
Members are responsible for informing instructors of any pre-existing
medical conditions or injuries that may affect their ability to safely
participate in classes.
D) Rental Package
Rental of entire studio must be made 72 hours in advance. Cancellations
must be made 48 hours before the rental time.
Single spot rentals are limited to a maximum of 5 bookings per session.
Each session requires 2 bookings to begin.
Single spot rentals are limited to self-practice purposes only.
All rental sessions must be a minimum of 60 minutes. Each session is
permitted 15 minutes after usage to return the studio in its original
arrangement setting. Please refer to the studio's Instagram story
highlights "Equipment" for the proper equipment placement and default
studio arrangement.
Should there be a need for additional hours, members must inform the
Studio at least 30 minutes in advance for availability through WhatsApp
and make the booking in the system.
If members are found using the studio outside of booking periods, they
will charged per hour accordingly.
All bookings will be sent a door access passcode ahead of the booking
time. Please do not arrive before designated time to avoid any
interruptions with ongoing sessions.
E) Studio Facilities
Members are responsible for using the studio facilities safely and
appropriately. Any theft and/or damage to studio property caused by misuse
or negligence may result in financial liability or legal consequences.
Members must keep the studio clean and maintain hygiene standards when on
the property. Please sanitise the equipment after use.
Members should promptly report any maintenance issues, equipment
malfunctions, or safety concerns to studio.
A cleaning fee will be imposed to the responsible party if studio is found
in unsatisfactory conditions after their usage.
Please switch off all lights, fans, air conditioning, sound systems, and
other studio facilities after use.
F) Freeze / Carry Forward Credits
No freezing of credit package are permitted except in cases of vehicle
accidents / serious sickness / injuries / family emergency matters. Proof
of medical letter from doctor is required.
Menstrual discomfort is not considered as a legitimate reason.
G) Health and Safety
Members are responsible for ensuring they are in good health before
participating in any classes.
Members are advised to check with their local physician or medical officer
prior to attending classes should they have any specific health condition.
Airsense Studio will not be liable for any personal accidents. All
participants will be liable for own risks.
Airsense Studio provides crash mats for safety purposes.
No food or sugary drinks are allowed in the studio. Kindly dispose of your
own rubbish outside the studio bin.
Pregnant members must inform the Studio of their pregnancy status before
engaging in any exercise activity.
Airsense Studio is not liable for any loss or damage to personal belongings
while on the premises.
Kindly place all shoes at the shoe rack provided. No shoes are permitted in
the studio.
No smoking and/or vaping is allowed on the premises.
Studio is monitored under 24 hours CCTV operation.
All bookings made are agreed and bound by items above.
By checking the box, the member acknowledges and agrees to the terms and
conditions outlined in this Membership Agreement.
